|
Buying Question |
Solution/Response |
|
“Will I have to purchase additional dedicated, high-cost
access connections for VoIP?” |
“Your cost for VoIP connectivity to the Public Switched
Telephone Network will be less expensive than your current
one, as we allow you to purchase simultaneous sessions as
needed.” |
|
“What is your service footprint?”
|
“We offer VoIP network coverage in all major markets in the
United States." |
|
“Will I have to purchase expensive, proprietary IP phones or
endpoints?” |
“We provide you a list of
approved Customer Premise Devices
that have been certified to operate on our network. You may
choose any of the endpoints on this list for use in your
enterprise.” |
|
“Will I need to sign a long-term contract that punishes me
for early termination?” |
“You may purchase VoIP services from us on a month-to-month
basis.” |
|
“Will I have access to all the features I currently use on
my PBX/Key System/IP PBX?” |
“Yes, we will provide you with the features and
functionality that are available to you on your legacy
system today, as well as other productivity-enhancing
features that you may not yet have encountered, such as
Unified Messaging and a Call Manager Web Portal.” |
|
“Will I have access to advanced features like Audio
Conferencing, Attendant Console, and Call Center?” |
“Yes, we do also offer such advanced applications as Audio
Conferencing, Attendant Console, and Call Center on an ‘a la
carte’ basis.” |
|
“Will I be able to have flexible support for multiple
locations, my telecommuting employees, and my road warrior
employees?” |
“Yes, the lives of employees in remote locations, tele-workers,
and road warriors will be simplified and greatly enhanced
with your new hosted VoIP services. They will be able to
access their phone features and interfaces from any
broadband connection, allowing them more flexibility and
mobility than ever before.” |
|
“Can I trust that your network is reliable and secure, and
provides me with such regulatory required services as 911?”
|
“Yes, our network was architected with the highest standards
of reliability, redundancy, and security. |
|
“Do I have to deal with Centrex-like fee structures that
charge me per line per month?” |
“Because we allow for oversubscription in our pricing, we
will be able to achieve a significant savings in your
total cost of ownership.” |
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