MCSelect
Mconnect's MCSelect product contains a full suite of productivity-enhancing functionality designed to meet or exceed those of the legacy PBX/IP-PBX.  Not only can your employees access such conventional features as Call Forwarding (every version thereof), Call Waiting, Calling Line Name/Number Delivery, Call Park, Call Hold, Hunt Groups, and Voicemail (to name a few), but also they have the ability to harness such value-added features as a Web Portal that enables Click-to-Dial, Simultaneous Ring, Configurable Feature Codes, and Outlook Integration (Unified Voicemail/Email).

Remote offices can now be seamlessly connected with full feature set capabilities and extension dialing between all locations.  MCSelect offers the flexibility of selecting the exact number of voice sessions, extensions, and DIDs required by your company.

The result is an efficient, full featured VoIP service that provides a tremendous cost savings over traditional PBX systems.

The diagram below illustrates how your company would be served through the Mconnect network:

Figure 1: PBX Replacement Scenario.

In Figure 1, A represents a current voice communications deployment. You have an installed PBX that connects via T1 trunking to the local phone company, and therefore to the rest of the Public Switched Telephone Network (“PSTN”). B represents an outright replacement of the legacy PBX equipment: you obtain your dial tone, connectivity, and VoIP features and services on a hosted basis from Mconnect by purchasing IP Phones and endpoints. If outright, immediate PBX Replacement is not feasible for your company, Figure 2 presents a migration path called “Cap & Grow” that might prove more palatable:

Figure 2: Cap & Growth of Legacy PBX.

This diagram illustrates a scenario that is available to the companies who wish to transition more slowly to a Hosted PBX solution. In this option, they can “cap” investment in their legacy PBX Equipment (denoted by the letter A in the above diagram), and “grow” additional capacity on Mconnect's hosted IP solution (denoted by the letter B).

PRICING EXAMPLE

A company has 30 extensions and requires 15 simultaneous sessions (2:1 oversubscription). The company does business nationwide and does wish to include unlimited* LD in their quote. The following is example pricing for a 12-month term scenario:

Advantages of Hosted VoIP
Until the advent of VoIP, businesses looking to set up telephone service had two choices: outsource it to the local phone company (usually by buying a service called “Centrex”), or purchase an on-site Private Branch Exchange (“PBX”) or Key System that had a direct connection to the local phone company. Some businesses, usually the smaller ones without the necessary staff resources to maintain a premises-based communications system, chose to forego the capital expense associated with a PBX or Key System and opted for Centrex services. These Centrex services were really the first generation of “hosted” or “centralized” phone services (with the hosting being performed by the phone company) available to the business marketplace. Today’s Hosted VoIP services, however, brandish much more powerful features, enabling greater mobility and end-user control – clearly, not your father’s Centrex!

In the past, Centrex features and functionality were unable to keep pace with those of PBXs and Key systems, enabling premises-based equipment to reign as the dominant enterprise approach to telecommunications. With capabilities like 4-digit extension dialing, extended user control, and favorable economics, PBXs and their next-generation counterparts, IP-PBXs, have historically been the technology of choice for enterprises. However, Mconnect is able to provide equally, if not more, attractive features and capabilities to the existing PBX/Key system, empower your business to leverage multi-site networking, realize economies of scale, and integrate new technologies easily, all WITHOUT a personnel-heavy IT staff and upfront capital expense.

MCSelect Q&A's