• Efficient Interface
  The Mconnect Assistant provides an extremely simple, yet efficient, toolbar interface for configuring services and controlling calls. Only key services are displayed to facilitate quick access and avoid desktop clutter.

• Call Control
  Mconnect Assistant boasts an extremely user friendly interface and logical workflow that makes call management a breeze.

• Caller Identification
  Mconnect Assistant checks an incoming number against your Microsoft Outlook and Mconnect Group Directory contacts so that you know who is calling and can more effectively manage the calls you take.

• Call History
  Mconnect Assistant keeps a record of calls missed, received, and dialed so that you have a record of recent communications activity.

• Services Integration
  Make and change all your telephone settings within Mconnect Assistant through easy to use configuration screens, without leaving your desktop applications.

• Simple Maintenance
  Mconnect Assistant employs the latest technology to keep users up-to-date with new releases. The silent upgrade procedure includes support for HTTP/SOCKS 4/5 proxies.

• Assured Reliability
  Mconnect Assistant's design and network architecture ensures excellent reliability. The telephony controls are abstracted from the core of the communications network.

• Caller ID
  Identification of calling party for incoming calls only.
  

• Callee ID
  Identification of called party for outgoing calls only.
  

• Call Control - Dial
  Dial a number and Mconnect Assistant will also auto-answer local alerting calls.
  

• Call Control - Answer
  Soft-pickup inbound calls using pop-up notification.
  

• Call Control - Transfer to Voicemail
  Divert incoming calls to voicemail (using the pop-up feature) when it is inconvenient to answer.
  

• Call Control - 3 Way Conference
  Initiate 3-way conference feature within the toolbar.
  

• Configure Services
  Support for managing Mconnect services including Call Forwarding, Anonymous Call Rejection, Do Not Disturb, Simultaneous Ring, Remote Office, and Voicemail from within Internet Explorer and Microsoft Outlook.
  

• Mconnect Web Portal Auto-Login
  Automatically login to the Mconnect Web Portal without having to enter a password each time.
  

• External Caller ID Delivery
  Provides calling line ID information for external callers
  

• Internal Caller ID Delivery
  provides calling line ID information of group member when called.
  

• Automatic Call-Back
  Allows you to monitor a busy party in your group and automatically establish a call when available.
  

• Speed Dial 8/100 Directory
  Support for speed dial 8 and 100 services for abbreviated dialing.
  

• Call Waiting
  Answer a call while already in another call
  

• Personal/Group Directory
  Access personal directory and group directories from within Microsoft Outlook and Internet Explorer with one click.
  

• Call History
  Access Call Logs of missed, received, and dialed numbers from within Microsoft Outlook and Internet Explorer with one click.
  

• Outlook Contact Integration
  Dial Microsoft Outlook contacts from the Contacts pane or from a vCard.  Add unmatched inbound callers to vCards.
  

• Keyword Directory Search
  Search across group, personal, and Microsoft Outlook directories.
  

• Directory Sorting
  Sort contacts in group/personal directories.
  

• Lightweight Footprint
  Mconnect Assistant takes up little system resources with minimal impact on host applications.  Storage of all service settings is centrally located in the hosted environment to ensure data integrity.
  

• Help
  User guide for assisting users in understanding all the capabilities of Mconnect Assistant
  

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